itSMF Best PracticeitSMF Best Practicehttp://www.itsmf.no/CustomPublish.com - Web publishing made easyThu, 03 Dec 2009 11:51:35 +0100 Adapted to provide sound processes for small organisations, this vital title will help any organisation with a small resource base implement all the key elements of ITIL. At the same time, it will act as a starting point for larger organisations either those under budget constraints or those who have departmentalised ITIL implementations. Thu, 03 Dec 2009 11:51:35 +0100 http://www.itsmf.no/itil-small-scale-implementation.4659841.html http://www.itsmf.no/itil-small-scale-implementation.4659841.html